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Student butlers, under the watchful eye of Robert Wennekes, the CEO & Chairman of the International Butler Academy, learning how to serve and smile even with a pen stuck firmly between their teeth. The are preparing for a gala dinner in the main dining hall at the academy. The students have each paid 14,500 Euros for the intensive, eight-week butler's training course where Wennekes' first rule is 'Don't forget to smile.'